Moving Insurance Explained
Most movers don't sell you 'insurance' — they sell you valuation. The difference matters when a box of your grandmother's china hits the floor. Here's exactly what each option covers, what it costs, and when to buy a third-party policy on top.
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Released-value: the bare-minimum default
Every interstate carrier is required by federal regulation to offer released-value protection at $0.60 per pound per article at no extra charge. That means if a 50-lb flat-screen TV is destroyed, the carrier owes you $30. Total. It's compliance, not coverage. Released-value applies automatically unless you affirmatively select another option in writing on the bill of lading — and many customers don't realize they made that choice until something breaks.
Full-value protection: what most customers actually need
Full-value protection (FVP) obligates the carrier to repair the item, replace it with a comparable item, or pay the cash value to replace it. You declare a total value for your shipment (most carriers require at least $6,000 per 1,000 lb), pick a deductible, and pay roughly 1–2% of the declared value as a one-time premium. On a $40,000 declared shipment that's typically $400–$800 — usually money well spent for a household move. Read the carrier's tariff for the depreciation language and the "extraordinary value" exclusions before you sign.
Items of extraordinary value — the $100/lb rule
Carriers don't have to pay full value for high-value items unless those items are listed in writing on a High-Value Inventory (HVI) form before pickup. The IRS-ish rule of thumb is anything worth more than $100 per pound: jewelry, watches, art, coin collections, designer handbags, fur. Photograph each item, list it on the HVI, have the driver sign, and consider scheduling separate transit insurance for the highest-value pieces.
Third-party transit insurance — when it's worth it
Carrier valuation pays per the tariff, with depreciation, exclusions, and a claims process owned by the carrier. Third-party transit insurance is a true insurance contract from a licensed underwriter (Baker International, Movinginsurance.com, MovingInsurance, Relocation Insurance Group, etc.). Policies are usually 1.5–3% of declared value, may include replacement cost without depreciation, and are typically the right call for cross-country moves, high-value households, antiques, electronics-heavy moves, or any shipment going into long-term storage.
What your homeowner's policy does — and doesn't — cover
Most homeowner's HO-3 policies cover personal property at the old address until you take possession of the new one, with limited coverage during transit — usually only against fire, theft, vandalism, or specified perils, not the most common moving losses (drops, scratches, water damage from rain at the truck). Coverage is also typically capped at 10% of total contents and may charge a separate deductible. Call your agent before the move and get any coverage promise in writing.
How to file a claim that actually pays
Document everything before the truck leaves: walk the house with the driver, note every existing scratch on furniture, photograph the inventory tags as they're applied, and refuse to sign the inventory if exceptions aren't noted. After delivery, you have 9 months under federal law to file a written claim; the carrier has 30 days to acknowledge and 120 days to pay, deny, or make a firm offer. Keep damaged items until the claim closes — carriers can refuse claims on items already discarded.
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Your protection options at a glance
- Released-value protection — free, $0.60 per pound per item
- Full-value protection — repair, replace, or cash equivalent
- Third-party transit insurance — true insurance contract
- High-value inventory form — required for items > $100/lb
- Homeowner's policy — narrow, usually not in-transit
- Pair-and-set protection — covers matched sets like dining chairs
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Frequently asked questions
Is moving insurance required?
Yes, but in a limited form. Every FMCSA-authorized interstate carrier must include free released-value protection at $0.60 per pound per item. That's the legal minimum — and almost always not enough.
What's the difference between valuation and insurance?
Valuation is the carrier's own liability program (released-value or full-value protection). True insurance is a third-party policy you buy separately from a moving-insurance company. Valuation pays per the carrier's tariff; insurance pays per your policy contract.
How much does full-value protection cost?
Typically 1–2% of the declared value of your shipment, often with a deductible option ($0, $250, $500). A $50,000 declared shipment usually runs $500–$1,000 for full-value coverage.
Does my homeowner's insurance cover the move?
Sometimes for owned-home-to-owned-home moves, but coverage is narrow — usually only damage from fire, theft, or a covered peril, not in-transit drops or breakage. Always read your policy or call your agent before relying on it.
What's not covered?
Items you packed yourself (PBO boxes), cash, jewelry, important documents, and high-value items not listed on the high-value inventory form. Pre-existing damage, mechanical/electrical failure of appliances, and mold are typical exclusions.
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